Should you charge for employee Web use?

Info-Tech Research Group's April 12th Info-Tech Advisor (paid subscription required) poses an interesting Topic of the Week. It states: The sad truth of Internet use is a certain percentage of employees will abuse it. Some companies track and bill them for non-business-related Web use. Is this an idea whose time has come or another reason for employees to mistrust management? Find out what other IT managers are doing about it – and whether billing is worth pursuing in your own IT shop.

Personally, I think that is a bad idea. Every business should have a technology use policy that sets out limits on acceptable personal use of any corporate technology - ranging from phones, to copiers, to the Internet. But to track and charge for personal employee Internet use seems to set the wrong tone - and is another "sledgehammer to kill a fly" response.

Go to the Info-Tech Research Group Site

GeneralDavid Canton